Manorfield Primary School

Useful Parent information

Early Years Open Days


Below you will find links to the information you may find useful.

WellOne Poplar Harca COVID Leaflet Information for parents

Tower Hamlets local offerPoplar UnionPoplar Union helpful resources

Multiplication Tables Check Benefits & Financial Support Family Support

Parents Remote Learning information Education catch-up for your child


This is a lovely text that children will enjoy, all about Coronavirus....

Axel Sheffler text


Leaders in Community (Lic) have a programme of events that you can access here:

Lic Projects


If you are struggling with finances there are many websites that can provide advice:

Universal CreditMoney Saving ExpertMoney Advice ServiceCitizens Advice A healthy start for all voucher


Telephone numbers for local services regarding benefits advice

Tel Advice Service Information
0207 739 7720   10 – 4 Mon to Fri  
0208 981 7124  
Monday- Friday between 10am-1pm 02070012266 Benefits and Housing advice
020 8709 9757, 07391 683612 Advice, 020 8709 9745 Social Welfare, Money Management
0207 709 1765 Benefits, Information & Advice, for carers
0203 855 4472  
Text only 07745708878  
0203 475 8811  
0207 364 2200 9.30 – 4.30 Benefits, housing, emplyment
0207 987 9379 Mon to Fri 10am to 4pm Basic to Specialist help in Benefits Housing and Debt advice
0203 606 0372  
0207 538 0075 Benefits, Debt, Housing, employment/training
020 7001 2175 10am-4pm, Mon-Fri Benefits, employment, financial advice, health, housing, leisure, social care
0207 510 1081 benefit, housing and budgetting for people with mental health
0207 749 7608 Wed 2-4pm 0207 749 7605 Thur 10am to 12.30  
020 7791 2855 Mon to Fri 10.30 to 5pm welfare benefits, housing , counselling for anyone accessing HIV care
0207 739 8066 10am – 2pm, Mon to Thur Benefits and basic housing
0207 729 1036  
0207 790 3632 Tue and Wed 10am -to 1300, Benefits, housing & debt
0207 538 4909 9.30am-5pm Mon-Fri Benefits, Housing and Immigration
0207 364 7010 Mon to Fri 9-5 Benefits, basic housing and budgetting
020 7392 2953 10am – 4pm, Mon to Fri Debt & Macmillan Cancer Benefits




There has also been an update on locations providing meals with a new venue on the Isle of Dogs – more locations and information may be added at any time so do regularly check the dedicated Tower Hamlets webpage for the latest details:   


Food Aid

Food Banks

Three of Tower Hamlet’s food banks remain open to provide food. Please note First Love Foundation is by referral only. Food banks are needing to purchase additional food due to uncertain stock levels and higher demand. Please donate to their crowdfunders if you can.


First Love Foundation (referrals only) Offering deliveries to vulnerable individuals who are self-isolating or experiencing income shock. Fill out advance referral form which needs to be submitted to



Bow Food Bank (drop-in) St Mary’s Church, 230 Bow Road, London E3 3AH

Mondays, 9.30am - 12.30pm.



Bethnal Green Food Bank (drop-in) St Matthew's Church, St Matthew's Row, London E2 6DT

1st and 3rd Friday of the month, 10am-12pm  

, 0207 739 7586


Foodcycle The Methodist Church, 1 Merchant Street, E3 4LY.

Takeaway service on Fridays at 7pm

This service is open for anyone with a special emphasis for those who may be vulnerable. They are looking to setup a home delivery service especially for the elderly and are currently talks with their corporate partners which they will trial out next week.


How to apply for Free School Meals

Free school meals


Buying Food

Support your local businesses! The government has advised that people who are not self-isolating can visit shops (as infrequently as possible) for essential items such as food and medicine. Most shops selling essentials are still open and advising customers on social distancing. Many are also offering delivery services. Please note this list is not exhaustive – thanks to Andy Philpott for the Weavers ward info!


Visiting shops and markets

The borough’s food markets remain open for purchasing fruit and vegetables. Traders are concerned that their usual suppliers are running low on stock, and alternatives are being explored. The council is keen to keep traders selling fresh and affordable produce.


Iceland is open from 9 to 11am every Wednesday exclusively for the elderly and vulnerable people in the community.


Takeaway and delivery (restaurants)

Al-Amin Restaurant, Cambridge Heath Road
Al-Amin is open for takeaway or delivery. Offering a 50% discount to those working in the NHS and over 60. Tel: 02077297415
A Portuguese Love Affair
Portugese food on Columbia Road. Deliveries on Thursday and takeaway orders.
Viet Grill
Vietnamese food on Kingsland Road, delivery and takeaway. 
Italian food on Ezra Street open for takeaway. Tel: 020 7613 0015
Spanish food on Columbia Road open for takeaway. Tel: 020 7729 1147
The Nelson’s Head
British food on Horatio Street open for takeaway. Tel: 020 7729 5595

Delivery (local shops)

Leila’s Shop

Located on Calvert Avenue, Leila’s Shop is taking orders between 10am and 12pm and asking people to collect after 1pm. Leila’s shop is also doing free delivery for those vulnerable and isolating in Weavers Ward. Leila is offering a free treat to anyone self-isolating and alone. Leila can be reached at 020 772 99789 
Love Shack 
Located on Cambridge Heath Road, this plastic-free vegan restaurant delivers fruit, vegetables and other necessities in E2. 
Chef’s Choice
Restaurant now offering delivery of fresh vegetables, fruits and essentials 
Tower Green Hamlets 
Delivers weekly fruit and vegetable boxes for East London residents.
Steve Hatt Fishmonger
Offering free delivery in the Weavers Ward area. Tony, one of the owners, will take orders and process card payment over the phone. Tony can be reached at 0207 226 3963.
App offering delivery of surplus food from restaurants, cafes and grocery stores at discounted price.
A few people have offered to deliver food to elderly residents in need from ASDA Crossharbour. Call 07930 822182/07931 722968 

Delivery (large retailers)

Morrison’s is selling food boxes (vegetarian and meat options) online for £35. The boxes should feed two people for a week.


Community Support

Mutual Aid groups are being formed to share hyper-local information and organize to support the most vulnerable in communities. We are in the process of figuring out the best way to coordinate activities with these groups.


Mutual Aid Facebook groups

Covid-19 Mutual Aid Bow (E3):

Royal Docks COVID-19 Mutual Aid:

Tower Hamlets Covid19 Community Support:

There is a searchable list of ward/neighbourhood/estate/street level Facebook/What’s App groups.


Offers of support

Limehouse Aid Offers food and errand runs for anyone vulnerable and/or self-isolating. Phone/text 020 3322 7452


Isle of dogs COVID 19 Support group Offers food and errand runs for anyone vulnerable and/or self – isolating  Phone 020 3488 4594




Domestic abuse can happen to, and be carried out by all sorts of people. And with having to stay at home, we know things may be more tense than usual. If you or anyone you know are at immediate risk of harm call 999. There are support agencies who can also offer advice and support:

RespectWomen's AidRefugeGalop



Below is a link to Spotlight, who support young people from 11-19, or up to 25 if they have SEND. Their centres are closed, but their team is available for chats with young people who may need help. Click below for a link to their website and more information.


And during these strange times, it's good to talk. Here are some links to organisations that can help:

SamaritansMindMental Health UK



Sadly a lot of families will experience death and grief through Coronavirus and Covid:19. Here is a link to help talk to your children about death:




The Metropolitan Police has warned of coronavirus scams:

NHS tests: Fraudsters claim to be doing coronavirus tests on behalf of the NHS. If they knock on your door, ignore them and call the Police.


Phishing emails: Fraudsters claim to be from research organisations linked to the Centres for Disease Control and Prevention (CDC) and the World Health Organisation (WHO). If you get an email from someone you don’t know, don’t click on any links or attachments, and never respond or share your personal or financial information.


Free school meals: Fraudulent emails ask for bank details to support those entitled to free school meals. Delete these emails without opening them. 


Shopping for the elderly: Fraudsters claim to be from supermarkets, take money for shopping and then don’t return. Do not hand over money, or give your bank details, to anyone at your door. 


Online shopping: If you’re buying from a company or person you don’t know and trust, research them first and use a credit card if you can. 


Install the latest software and updates to protect devices from the latest threats.


Parent and Family Support Service (PFSS)

The PFSS recognise that at this particularly difficult time parents and carers may require emotional and practical support and that the heightened stress and anxiety of the current medical emergency will put additional pressure on families.

Although we are unable to meet you at this time members of our team will be available by phone and email. Appointments can also be carried out using video call.

Where possible, English, Bengali, Somali and Turkish speaking practitioners will be available.


Our services include:

  • Advice, guidance and practical support for parents, carers/guardians
  • Information, advice and support for parents, carers/ guardians of children with SEND
  • Information, advice and support for young people with SEND
  • Parenting advice / tips and access to online parenting programmes and support
  • Information and advice for school transition / appeals
  • Information and signposting to services, referral where required
  • Childcare brokerage, particularly supporting critical key workers and vulnerable families
  • Support for families in schools and settings through parental engagement SLA

Contact the Parent and Family Support Service Mon – Fri 9.00 – 5.00pm:

Telephone: 020 7364 6489   or   020 7364 6398    or    020 7364 6495        

To refer or for email support contact:


Parental Engagement / Parenting Team



Transition Team



Special Educational Needs Disability Information Advice and Support




Also, it is very important in these times to ensure that our children are safe online. Below are some useful links to help:

Internet mattersThink u knowParent infoLgflNet-aware



Register someone (or yourself) as extremely vulnerable to the government for coronavirus support

Register if you have a medical condition that makes you extremely vulnerable to coronavirus. For example, you’ll be able to ask for help getting deliveries of essential supplies like food. If you’re not sure whether your medical condition makes you extremely vulnerable, register anyway. You can register yourself, or on behalf of someone else.


Donate to your local food bank

First Love Foundation needs additional funds to purchase and distribute fruit, vegetables and tinned food to the most vulnerable and deprived across the borough. Donate here

Bow Food Bank also needs funds to purchase additional food to meet growing demand caused by COVID-19.



Volunteer Centre Tower Hamlets have a variety of roles to support the local community during the Covid-19 pandemic. 


GrowTH, a night shelter in Tower Hamlets need volunteers. If you know anyone who interested in volunteering, people can help for an evening, stay overnight, or help with breakfast in the morning.


The NHS continues to look for volunteer responders in a number of roles.